Utility Help
Programs to help with electric, gas, water bills and emergency heating repairs.
4 programs available
ComEd CARE (Customer Assistance & Rate Relief)
Offers reduced electric rates for ComEd customers who meet income eligibility requirements. Provides ongoing bill reduction, not just a one-time payment.
Who Qualifies
Must be a ComEd residential customer with household income at or below 200% of the federal poverty level.
Emergency Heating Repair Program (EHRP)
Provides grants to low-to-moderate-income homeowners for emergency repairs to their heating systems during winter months.
Who Qualifies
Must be a homeowner in Chicago meeting income requirements. Intended for emergency situations where primary heating has failed.
Low-Income Home Energy Assistance Program (LIHEAP)
Provides a one-time benefit to help low-income households pay for winter heating costs. Enrollment periods start in October for priority groups.
Who Qualifies
Illinois residents with household income up to 200% of the federal poverty level. Priority given to households with members aged 60+, persons with disabilities, families with children aged 5 and under, and households facing utility disconnection. 2025–2026 program year open through August 15, 2026.
Utility Billing Relief (UBR)
A City of Chicago program offering a 50% reduction on water, sewer, and water-sewer tax bills. After one year of successful payments, all prior utility bill debt is forgiven.
Who Qualifies
Must be a homeowner in a single-family home or 2-3 flat in Chicago. Household income must be at or below 200% of the federal poverty level.